How do I order a SSL Certificate and dedicated IP address? To Order any SSL Certificate, Login to your account with us and send a ticket to billing and then add your info as follows: Your account user name for our customer order/tech support portal: Email (please create the email as hostmaster@mydomain.com) : Email Password: Host to make cert for: (with our without www, eg: domain.com or www.domain.com) City: State: Country: (2 letter abbreviation) Company Name: Company Division: Note1: Please note that once a cert is issued by the issuing authority Comodo CA Limited ( www.positivessl.com ) the domain name can not be altered. Note2: Installation will take 1 - 24 hours to complete depending on the IP availability and the time Comodo CA Limited take to review your details and issue the cert. Note3: once we install the cert on your website you can upload the images we send to you after the install takes place. Note4: For discounted SSL's You Can only use the Certificate on OUR servers. Note5: All SSL orders are NON-refundable, under any circumstance, please make sure when you order it you make sure ALL info submitted is valid.